Here at THEPNFCO, we take pride in ensuring our customers are happy with the products we provide and all delivered are promptly delivered.

Delivery Information:

For UK Orders:

Orders are dispatched within 1 business day. Following the dispatch your order will be delivered within 2-4 days.

Please be mindful that delivery times may differ due to your location and unforeseen circumstances.

International Shipping:

We are pleased to offer international shipping to our customers worldwide. International orders are typically dispatched within 1–2 business days.

Delivery Time: 7-15 days.

Delivery times may vary depending on the destination country and local customs procedures.

Please be aware that international shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. We recommend contacting your local customs office for detailed information on potential charges.

Returns Policy:

If you are not entirely pleased with your purchase, we offer the following options:

Please contact our Customer Service Team at info@thepnfco.com stating your order number from your confirmation e-mail. 

1. You have 7 days from the date of receipt of your order to return it.

2. Please check the description box as some items cannot be returned.

3. All items must be returned unworn, in its original packaging with tags and the condition it arrived in.

Exchanges:

We accept exchanges for items returned within 7 days from the date of purchase, as indicated on your order confirmation. To be eligible for an exchange, items must be unworn, in their original condition with tags, and accompanied by the original packaging. If the original packaging is damaged, please ensure the item is securely repackaged.

Refunds:

At this time, we do not offer refunds. However, we understand simple misjudgments on sizing and we are more than willing to facilitate an exchange for an item that meets the above criteria.